At the 40th CRIS Foundation Day, the Union's Railway Minister launched the RailOne App

What is RailOne?

RailOne is a comprehensive mobile app for passengers of Indian Railways, providing unified services via one platform.

Created By: Centre for Railway Information Systems (CRIS), within the Ministry of Railways.

Aim: To improve digital platform, provide smooth access to train services, and decrease reliance on several applications.

Essential Characteristics of RailOne Application:

Integrated Passenger Services: Merges unreserved ticket reservations (UTS), real-time train monitoring, e-catering, luggage assistance, and final leg taxi bookings.

Digital Ticketing: Unreserved UTS tickets via R-Wallet provide a 3% discount.

Unified Login: Employs single sign-on through mPIN, biometrics, and is compatible with current UTS/RailConnect credentials.

Space-Saving App: Removes the necessity of downloading numerous railway applications.

Complaint Resolution: Simple submission and monitoring of issues for enhanced traveler assistance.

Approved by IRCTC: Like other commercial applications linked with the official ticketing system.

Future Outlook – Enhanced PRS System:

Release by December 2025: A contemporary, multilingual, scalable Passenger Reservation System (PRS) is being developed.

Enhanced Features: Manages 1.5 lakh ticket reservations and 40 lakh inquiries per minute.

Accessible Design: Options for Divyangjan, students, and patients, including seat selection and fare schedule.